Command and Control
The hub of your communication network
Command & Control centers are the physical locations used to centralize and process all security information. These centers may be fixed or mobile. They are running on Software Modules which allow management support and decision-making, presenting security related information in a logical form and providing ongoing or incident related situational awareness. In sync with video surveillance solutions, it ensures a ‘common view’ of incidents for all authorized agents and managers, regardless of their location. This is where knowledge and efficiency are crucial. Field personnel look here for support and information. And businesses and citizens call here for help.
Motorola’s strong command and control intelligence systems have been tailored to improve the processing times for handling and logging incoming calls and increase the speed of assessing incidents and deploying personnel. The system will intelligently assess and manage the situation detailed by the caller, helping operators reach decisions on the authority's response more quickly. This can save vital seconds when dealing with each incident.
Today, a system for emergency services in full operation must be capable of meeting both current and emerging needs of any changing environment ensuring the highest performance levels in each and every situation. Quick and secure access to people, property and vehicle data puts critical information in the hands of agents and managers which improves situational awareness for a faster, smarter and more efficient response. Motorola data applications have been optimized for a mobile environment and can be easily configured to meet any agency or business specific requirements.
Product spotlight:
Whether you manage a single public safety agency, or need to share information between multi-agency/jurisdictional centers on a wide-area network, Motorola has the CAD solution to fit your operation’s unique needs. These CAD solutions computerize dispatching functions for a single public safety agency, or for multi-jurisdictional call centers requiring effective information sharing and dispatch within wide-area networks. The automated CAD capabilities allow call takers and dispatchers to efficiently handle incident information, resulting in shortened response times, improved officer safety, and better protection for the communities served.
Enabling seamless connectivity into an ASTRO® 25 trunked system, the MCC 7500 provides the emergency command center dispatcher with mission critical grade audio quality, simplified configuration and management, superior protection of communications information, and the ability to geographically distribute dispatch resources anywhere on the network. The user interface is efficient and easy to use, having been refined and proven through years of use in public safety dispatch centers around the world.
